How Do Payroll Services Work? Choosing The Best Option

In parts one and two of this multi-part blog series, we’ve gone over all of the basics on how outsourced payroll services work for businesses. From their basic functions to the kinds of payroll service options out there and more, it pays to have some simple information on outsourced payroll solutions, which are some of the most commonly utilized HR services among many businesses.

At WTA Inc., we’re proud to offer a huge range of human resource services to clients around Salt Lake City, including payroll services, worker’s compensation, risk management, hiring solutions and much more. Today’s final entry in our series will go over how to make your ultimate choice on a payroll services provider, including some key elements to be looking for. 

How Do Payroll Services Work Choosing The Best Option

Consider References and Referrals

Word of mouth can be quite powerful when it comes to a service you need to rely on, and this is certainly the case for payroll services. Before making your ultimate choice, be sure to ask around among other businesses you trust; if they’ve had positive experiences with a particular provider, it’s likely that you will too.

You might also consider basic reviews and ratings from the Better Business Bureau and other reputable online sources. Look for high overall satisfaction ratings, as well as specific feedback on areas like customer service, accuracy and timeliness.

Understand Their Range of Services

One key area to be aware of when choosing a payroll services provider is their range of services. Many providers will offer some basic package options that include a few standard features, but others may have more customizable offerings that allow you to tailor your experience to your specific business needs.

Some common payroll services you might look for include tax filing, direct deposit, employee deductions and payment processing. Verify which ones are included in each package and see if there are any additional services you might need that can be added on.

Assess Their Technology and Security

In today’s digital world, it’s important to have payroll service technology that is both reliable and secure. Before choosing a provider, make sure they use the latest software and processes for things like time tracking, data entry and report generation.

Also consider their security measures in place to protect sensitive employee information. This can include firewalls, encryption methods, regular system backups and more. Ask about their disaster recovery plan as well, just in case of any unexpected events.

Evaluate Their Customer Service

Last but certainly not least, make sure to assess a potential payroll services provider’s customer service. You want to work with a company that is responsive and helpful if you ever have any questions or concerns.

Consider factors like their availability, communication methods (email, phone, online portal) and response times for inquiries. It can also be helpful to ask about the specific team members who will be assigned to your account – you want experienced and knowledgeable professionals handling your payroll needs.

Outsourced payroll services can provide many benefits for businesses of all sizes, from saving time and money to ensuring accuracy and compliance. By following these tips and carefully evaluating potential providers, you can make the best choice for your specific needs and set your business up for success. To learn more about WTA Inc.’s comprehensive payroll services and other HR solutions, contact us today!