There are several HR-related areas of small business management that offer protections and benefits for both employees and employers alike, and workers’ compensation programs are a great example. Employers must always be looking for ways to manage risks that may lead to workers’ compensation claims, but must also be cognizant of any situation where these claims take place and these programs serve as an important safety net for employees.
At WTA Inc., we’re here to offer a wide range of human resource services to our clients around Salt Lake City, from outsourced payroll services and hiring solutions to workers’ compensation claims management and more. Here are some tips on managing workers’ compensation claims even if your HR department is small, including areas where our team of human resource services professionals can play a helpful role.
Proactive Steps to Safeguarding Working Environments
First and foremost, it is important to create and maintain a safe working environment for your employees. This means ensuring that proper safety protocols are in place, providing appropriate training for hazardous tasks, and conducting regular safety inspections. By taking proactive steps to safeguard your workplace, you can reduce the likelihood of accidents occurring and therefore minimize the potential for workers’ compensation claims.
For instance, if your business involves working with heavy machinery or hazardous materials, it is crucial to provide your employees with the necessary training and safety equipment. This includes items such as hard hats, protective eyewear, gloves, and respiratory masks. Furthermore, it is important to regularly inspect and maintain all equipment to ensure that they are in good working condition.
Immediate and Thorough Investigation
In any case of a reported workplace injury, it is important to conduct an immediate and thorough investigation. This can help determine the cause of the accident and prevent similar incidents from occurring in the future. It also shows your employees that you take their safety seriously and are actively working towards preventing accidents.
During the investigation, it is important to gather statements from all parties involved, including witnesses. It may also be helpful to review any security footage or documentation related to the incident. All information collected should be carefully documented for future reference.
Clear Communication
Effective communication is key in managing workplace injuries and resulting workers’ compensation claims. As soon as an accident occurs, make sure to inform all necessary parties such as management, HR, and insurance providers.
Additionally, keep the injured employee and their family updated on the status of their claim and any necessary steps they need to take. It is important to be transparent and provide clear and honest information throughout the entire process.
Regular communication with all parties involved can also help ensure that everyone is on the same page, minimizing confusion and potential conflicts. This can ultimately lead to a smoother and more efficient claims process.
Working With HR Professionals
Workers’ compensation claims are one area that highlight the immense value of HR professionals in the workplace. These individuals are well-versed in employment laws and regulations, as well as the specific policies and procedures of their organization.
In the event of a workers’ compensation claim, HR professionals can provide guidance and support to both the employee and employer. They can ensure that all necessary paperwork is completed accurately and on time, as well as assist with any legal or logistical issues that may arise.
Furthermore, HR professionals can also play a crucial role in preventing workplace injuries by implementing safety protocols and providing training for employees. By being proactive in this area, they can help reduce the number of claims filed and ultimately save their company time and money.
At WTA Inc., we’re proud to offer a wide range of human resource services for clients around Salt Lake City, including workers’ compensation claims management and related needs. Contact us today to learn more about how we can help your business and its workforce succeed.